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NG911: The Data Behind the Magic

** This presentation has changed. Updated abstract below **

Presenters:  Jeff Ledbetter, Brian Brady, Sandy Dyre

Abstract: Expanding the discussion of Next Generation (NG9-1-1) and the GIS that impacts 9-1-1 call routing, this session will do a deeper dive into the overall data path of a 9-1-1 call from the data at the time of the call until it reaches the 9-1-1 Public Safety Answering Point (PSAP). The session will include a review of the NENA GIS Data Model standard (NENA-STA-006.1-2018), the Civic Location Data Exchange Format (CLDXF) standard (NENA-STA-004.1-2014), and the tie to the Presence Information Data Format-Location Object (PIDF-LO) for data conveyance; data quality considerations; and the maintenance guidelines and workflows to consider as part of the NG9-1-1 migration for GIS professionals.

Key Takeaway: An understanding of 9-1-1 technology and terminology, an introduction to NG9-1-1, the role of GIS in NG9-1-1 call routing, and the need for data quality assurance and maintenance workflows that GIS professionals need to build partnerships to achieve successful NG9-1-1 GIS data.

Intended Audience: 9-1-1, GIS, and Addressing Professionals

About the presenter(s):

Jeff Ledbetter, GISP, ENP, PMP is a GIS, public safety and technology subject matter expert with nearly two decades in GIS databases, web mapping application development, application integration and technical solution architecture. His unique skill as a "translator" helps both technical and non-technical people understand GIS concepts and the technology that supports its use. Since 2009 Mr. Ledbetter has been supporting GIS technology in PSAPs and Emergency Operations Centers.

Brian Brady, GISP, is a Public Safety GIS Expert and Senior GIS Architect and Administrator with over twenty-four years of progressive experience across a broad range of diverse industry segments to include 9-1-1 and public safety needs.

Sandy Dyre, ENP, CPM, a Public Safety Subject-Matter Expert (SME) for DATAMARK GIS, has worked to develop partnerships to advance 9-1-1 services throughout her numerous positions spanning two decades in 9-1-1.  As a Project Manager for the State of Arizona 9-1-1 Program Office, Pinal County 9-1-1 Administrator and MSAG Coordinator, and as a public safety communications dispatcher, Ms. Dyre has enjoyed a career in 9-1-1 addressing systems and databases, the Master Street Addressing Guide (MSAG), GIS, NG9-1-1, and law enforcement, fire and emergency medical Public Safety Answering Point (PSAP) operations and training.